Refund policy

Return & Refund Policy

Thank you for choosing Karmamindset! We want to ensure that your shopping experience with us is smooth and satisfactory. Please read our Return and Refund Policy carefully.

1. Eligibility for Returns
We exclusively accept returns for items shipped within the United States. To be eligible for a return, your item must meet the following criteria:
- The item must be in new, unused, and unwashed condition.
- The item must be in its original packaging with all tags intact.
- A valid proof of purchase (order confirmation email or order ID) is required.

2. Return Window
You have a 30-day window from the delivery date of your order to initiate a return request.

3. Return Process & Method
To initiate a return, please follow these steps:
- Visit our "Contact Us" page or email us directly at info@karmamindset.com with the following details:
  1. Order ID
  2. Full Name
  3. Email Address Used for the Purchase
  4. Reason for Return (and attach clear pictures of the item if it is defective or damaged).
- Our customer support team will review your request within 24–48 hours. Once approved, we will provide you with the return shipping address and instructions.
- Pack the item securely in its original packaging and mail it back to us using a trackable shipping service. 

4. Return Shipping Fees
- For Defective, Damaged, or Wrong Items: If the return is due to our error (you received a defective, damaged, or incorrect item), Karmamindset will cover all return shipping costs. We will provide a prepaid shipping label.
- For Customer Remorse (e.g., changed mind, wrong size ordered, didn't like it): The customer is responsible for covering the actual cost of return shipping.

5. Restocking Fee
We do not charge any restocking fees ($0.00) for any returns.

6. Refund Process
Once your returned package is received and physically inspected by our warehouse team:
- Inspection & Notification: We will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund based on the item's condition.
- Refund Initiation: If approved, your refund will be processed promptly, and a credit will automatically be applied to your original method of payment (Credit Card, PayPal, or Shop Pay) within 5–7 business days. 

7. Contact Us
If you have any questions, concerns, or need assistance regarding our Return and Refund Policy, please contact our customer support team:
- Email: info@karmamindset.com
- Address: 877 S Pearl St,Denver, Colorado,80209-4221,US

8. Policy Changes
We reserve the right to modify this Return and Refund Policy at any time to comply with local laws and regulations. Any updates will be posted directly on this page.